here's an idea... Make the client do all the work! http://www.digitalstream.co.nz/index.asp?PageID=2145821941 "This questionnaire will help us develop the best solution for your Internet Strategy. Please take the time to complete as much as you can, omitting technical questions if they are beyond your knowledge. This will tailor your website design as well as your e-business strategy." cheers Dr Stuart Young, +64 (0)9-815 4321 Ex 8656 <syoung at unitec.ac.nz> Lecturer, School of Computing and Information Technology, Unitec New Zealand, Auckland, New Zealand http://hyperdisc.unitec.ac.nz/staff/syoung.htm I would provide a URL for my official staffpage, but its too long and complex