[thelist] RE: checked vs. unchecked boxes
Scott Dexter
dexilalolai at yahoo.com
Thu Oct 21 08:26:06 CDT 2004
--- Sarah Sweeney <mr.sanders at designshift.com> wrote:
> > Let's say you want to give the user the option to receive a copy
> of the
> > information upon receipt and history has shown that 99.9% of
> people want a
> > receipt. You have a couple options:
>
> Question: how do you determine that 99.9% of people want a receipt?
> Was
> it simply a matter of having a pre-checked checkbox which most
> people
> left checked "by simple oversight"?
Oh come on, surely this isn't that difficult a concept to grasp. It's
called /data/. Through your user tracking (whether it be order data,
site usage, or something else --you DO have user tracking, right?)
You see that 99% of your users did indeed check that checkbox, which
you initially left un-preselected for them. So you do them a favor,
give them a warm fuzzy, help their day out, make their
clicking-everything-in-sight experience a little smoother. You check
the box for them. If doing this really keeps you awake at night,
maybe it's time to go do something else.
You don't design for the 1%. I'm sorry, you just don't.
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