[thelist] tracking email
patrick
pms at stoutstreet.com
Tue Jan 23 15:14:46 CST 2007
Bob Meetin wrote:
> A potential client wants the ability to keep an archive of email
> communcations between his consultant/contractors and clients (for
> instance status on jobs, estimates, agreements, etc.) The webserver
> will be a common hosting situation which of course includes unlimited
> email accounts, webmail, etc.
>
> Some/many hosting companies have the email set up so that you can 'save'
> a copy on the server. Some will allow you to forward to multiple
> accounts. This can possibly work for email that is sent 'to' a worker
> bee. 'Compelling' the worker bee to use the webmail program may even
> work for capturing sent email
>
> If one of his folks configures their email for a local email utility
> (Outlook, Thunderbird, etc), it is a little complicated to monitor
> actions on sending email. It sounds like a process/protocol thing. Of
> course there is alway the alternative of creating a form/tracking system
> that stores communication in a db, but this sounds a bit much.
>
> Simpler ideas?
>
IMAP is your friend
--
patrick sanders
http://www.stoutstreet.com
web sites that fit
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