On 7/30/07, Ken Chase <raskenbo at gmail.com> wrote: > Hi. > > I'm looking to implement a web-based system for tracking issues with, > and providing support for, an on-line web application. The principal > business objectives are to: > > 1) Reduce internal workload > 2) Improve client service > 3) Centralize knowledge > 4) Provide performance reports Ken, I believe you are looking for Trac: http://trac.edgewall.org/ Regards, -- Eduardo Bacchi Kienetz LPI Certified - Level 2 http://www.noticiaslinux.com.br/eduardo/