[thelist] responsiveness from "the coffee shop"
Bob Meetin
bobm at dottedi.biz
Sat Oct 30 13:06:16 CDT 2010
Clear all. In addition to the testing and optimization techniques I'm
evaluating, I'm working on a set of hopefully painless exercises that
clients can do when they encounter performance problems. Something like:
---------------------------------------------------------------------------------------------------------
1) Can you reach common sites and how is their response?
* www.google.com
* www.cnnsi.com
* yadda
* yadda
2) Run a speed test:
* http://denver.speedtest.qwest.net/
OR
* http://www.speedtest.net/
Optional: * http://www.dslreports.com/stest (for various device types)
3) Check DNS: http://www.intodns.com (hosting service recommended this)
4) Check from various global locations:
http://internetsupervision.com/scripts/urlcheck/check.aspx (hosting
service recommended this)
5) For diagnostics will need output of a ping or traceroute for windows,
perhaps MAC:
* Windows: Start --> Run --> ping yourwebsite.com
* Windows: Start --> run --> tracert yourwebsite.com
Yeah these give information but is there a people-friendly way to
print the output?
Or GUI version, what do you recommend OR a URL?
* PingPlotter Standard
* VisualTraceroute
* 3d Traceroute
* other, better?
Again, the client needs a simple way to capture the output and get a
copy to me or whomever to troubleshoot.
6) The bandwidth hog - be it from home or the proverbial coffee shop, is
there a people-friendly program or URL that the client can use to
identify whether we've encountered a 'hog' situation and if so, any way
to identify the antagonist?
I have a pingdom account but the report in this instance, also my
logging reports. I like some of the other report options that were
passed along.
Other?
- Bob
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