[thelist] Re: Hitlogger CGI (My mistake) AND Evolt Newsletter crash

Not quite as drastic as that...

I was still able to get a list of mail messages (including the
offending ones) via the VCP (which is also where I accessed the
half of the message I sent you)...  and from there I was able to
delete the evolt newsletters.   As long as they weren't in the mail
box I was able to download the rest of my mail as usual

I have since unsubscribed to evolt on this address, and renewed
my subscription via ukonline - a workable solution to my immediate
problem, but it leaves the source of the problem unfound and the
future of my webfusion mail uncertain.

Why should emails from one source (i.e. evolt) via one mailbox (i.e.
webfusion) become, as you say, corrupted?  I can understand a
unique corruption caused by electronic surges or suchlike, but this
happened to every mail for about five days consecutively.


With best wishes

George Dillon Usill

Red Dot Media


P.S.  Copy to evolt webmaster...
===============================

Please address any reply to:

george@red.media.uk.com

===============================


----- Original Message -----
From: Customer Services <webmaster@jtenterprises.net>
To: George Dillon <george.dillon@cwcom.net>
Sent: Saturday, December 04, 1999 5:48 PM
Subject: Re: Hitlogger CGI (My mistake) AND Evolt Newsletter crash


> Hi George,
>
> Thanks for the email.
>
> It looks as if a couple of the emails may have got corrupted, and this
would
> corrupt the entire POP account. The only way around this is to clear out
the
> POP account, loosing all mail still not downloaded.
>
> Please email me if you wish me to continue.
>
> Please don't hesitate to contact us should you have any further problems.
>
> ===============================================
> If you need to reply to this message please do so enclosing
> any past correspondence, your username and domain name.
> ===============================================
>
> Best Wishes,
>
> Chris Eaton
> helpdesk@webfusion.co.uk
> http://www.webfusion.co.uk
>
> ===============================================
>
> WebFusion Technical Support:
>
> Business Users http://www.webfusion.co.uk/business/support/
> Home Users http://www.webfusion.co.uk/home/support/
> Resellers http://www.reseller.webfusion.co.uk/support/
>
> WebFusion System Status Page:
>
> http://www.webfusion.u-net.com
>
> ===============================================
>
> ----- Original Message -----
> From: George Dillon <george.dillon@cwcom.net>
> To: Customer Services <webmaster@jtenterprises.net>
> Sent: Saturday, December 04, 1999 12:23 PM
> Subject: Re: Hitlogger CGI (My mistake) AND Evolt Newsletter crash
>
>
> > Hmm!?  My e-mail client is Microsoft Outlook Express (v 5), which
> > I guess would be capable of receiving "advanced HTML".
> >
> > Via the VCP I had a look at one of the offending mails, and it
> > appears to be only half there on the server...
> >
> > I saved it to disk and it is attached.
> >
> > How could this happen?
> >
> >
> > ----- Original Message -----
> > From: Customer Services <webmaster@jtenterprises.net>
> > To: George Dillon <george.dillon@cwcom.net>
> > Sent: Saturday, December 04, 1999 11:11 AM
> > Subject: Re: Hitlogger CGI (My mistake) AND Evolt Newsletter crash
> >
> >
> > > Hi George,
> > >
> > > Thanks for the email.
> > >
> > > I am glad to hear that you have sorted out your problems now, as for
the
> > > email - I have not heard any other report from people using this
> service,
> > > but maybe the advanced html used in the newsletter was not compatible
> with
> > > your email client?
> > >
> > > Please don't hesitate to contact us should you have any further
> problems.
> > >
> > > ===============================================
> > > If you need to reply to this message please do so enclosing
> > > any past correspondence, your username and domain name.
> > > ===============================================
> > >
> > > Best Wishes,
> > >
> > > Chris Eaton
> > > helpdesk@webfusion.co.uk
> > > http://www.webfusion.co.uk
> > >
> > > ===============================================
> > >
> > > WebFusion Technical Support:
> > >
> > > Business Users http://www.webfusion.co.uk/business/support/
> > > Home Users http://www.webfusion.co.uk/home/support/
> > > Resellers http://www.reseller.webfusion.co.uk/support/
> > >
> > > WebFusion System Status Page:
> > >
> > > http://www.webfusion.u-net.com
> > >
> > > ===============================================
> > >
> > > ----- Original Message -----
> > > From: George Dillon <george.dillon@cwcom.net>
> > > To: <helpdesk@webfusion.co.uk>
> > > Sent: Saturday, December 04, 1999 10:50 AM
> > > Subject: Hitlogger CGI (My mistake) AND Evolt Newsletter crash
> > >
> > >
> > > > Username: redmedia
> > > > Domain name: red.media.uk.com
> > > >
> > > > Firstly, my apologies for leaping to the wrong conclusion
> > > > re. <!--#exec cgi="/cgi-bin/logger.cgi"-->
> > > >
> > > > What happened was this... If you recall (I don't know
> > > > if you group all e-mails from one client together) just
> > > > after opening my account I was attempting to store the
> > > > VCP so that I could familiarise myself with it off-line.
> > > >
> > > > { on 12/11/99 I asked: Q2.  Support and VCP pages offline.
> > > > I would very much like to be able to browse around the VCP
> > > > and the support pages OFFLINE (obviously without the
> > > > functionality) so that I can get familiar with how to use it all
> > > > without having to run up my phone bill.  }
> > > >
> > > > In the end the only way was to visit every page of the VCP
> > > > and then extract the pages from my cache.  Then in order to
> > > > restore the links I had to edit all references to [.cgi"]  to read
> > > > [.htm"]  AND THAT WAS HOW THE ERROR SLIPPED IN.
> > > >
> > > > I ended up with <!--#exec cgi="/cgi-bin/logger.cgi"--> being
> > > > changed to <!--#exec cgi="/cgi-bin/logger.htm"-->!
> > > >
> > > > Sorry!  (But it shows that it would be a good idea if you
> > > > were to provide a downloadable version of the VCP
> > > > interface it would be a good idea).
> > > >
> > > >
> > > > Secondly, I recently subscribed to a web design newsletter:
> > > >
> > > > thelist-admin@lists.evolt.org
> > > >
> > > > I received the first four or so ok, but then, strangely, it began to
> > > > crash my Outlook Express.  The message would (apparently)
> > > > begin to download but then the indicator would freeze and
> > > > 60 seconds later time out.  The result was that I could not collect
> > > > any of my mail from george@red.media.uk.com.
> > > >
> > > > The webmaster at evolt replied:
> > > >
> > > > "This is the first time I've ever heard of the digest ever causing a
> > > > problem.. "
> > > >
> > > > So I guess the problem is either with my settings or your server.
> > > >
> > > > Since removing the newsletter subscription things seem to be ok
> > > > (i.e. I have sent test mail to this address from another account and
> > > > received it ok).
> > > >
> > > > Have you any idea what might have caused this problem?  It remains
> > > > a concern as I have a reseller account with you and I will be the
> first
> > > > contact if such a problem occurs for a client.
> > > >
> > > > Many thanks
> > > >
> > > >
> > > > With best wishes
> > > >
> > > > George Dillon Usill
> > > >
> > > > Red Dot Media
> > > > ===============================
> > > >
> > > > Please address any reply to:
> > > >
> > > > george@red.media.uk.com
> > > >
> > > > ===============================
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > With best wishes
> > > >
> > > > George
> > > >
> > > > ===============================
> > > >
> > > > Please address any reply to:
> > > >
> > > > george@red.media.uk.com
> > > >
> > > > ===============================
> > >
> >
>