[thelist] What would you do???

well, you were told you had 10 hours of credit... so you have that...

except the artist said it would take 11-12 hours, so if you didn't tell 
him to stop at 10, you would pay for 1-2 hours...

and then he went and did 20 hours of work, without your 
authorization... he didn't tell you he was going over... and he 
quoted 11-12 hours...

so everything above 12 hours they suck up, and since you didn't 
tell them to stop at 10 hours on a quote of 11-12, you pay for 2 
hours...

they should give you all work up until now, since the project has 
been halted... if they choose not to, there isn't much you can do 
except demand the 12 hours worth of work...

in short, you don't pay for their inability to quote a project...

> From: Christopher Ditty <CDitty@email.usps.gov>
[snip]
>      big $$ like some of the bigger sites that we compete against.  He
>      replied and told me that the president of the company had given
>      me 10 hours of credit and that he was expecting the full job to
>      be completed within 11-12 hours.  GREAT.  No problem....Until
>      yest....The artist wrote me and asked how I wanted to pay for the
>      9 hours of work.  I replied saying that I was supposed to have 10
>      hrs credit and asked for verification on that.  I also cc'd the
>      president in on it too.
> 
>      Well, the president emailed back and said that the artist had
>      already put in almost 20 hours of work in and that the graphics
>      guy underestimted him time.  He also said that he still had to
>      pay the graphics guy and that he would leave it up to me as what
>      to do.  (I basically got the impression that he was trying to
>      make me feel guilty and pay.)
> 
>      Now.....As a consumer, would you pay?  Am I obligated to since I
>      was only quoted 12 hours max?  Even though we told him we didn't
>      have the big $$?  Total for graphic work $1700. (More than the
>      program itself cost.)  I have only gotten about 4-5 pictures so
>      far.  Supposed to get 7-8 total.