Roger, I don't know that this is the same, but I walked away from one client for much the same reason. I had a contract, and 50% up-front. When the content arrived, it was a mess - photos took every bit of 10+ years experience with Photoshop to make presentable. Copy could have been better done by an 8 year old. Cleaned all of that up, ignored that the photos were 6 weeks late, which ruined my scheduling, etc. And then, I got a letter like that, one week after I received the final sorry lot of photos (contract stated site to be finished two weeks after last content). And a letter demanding that I IMMEDIATELY put on 8 web rings (not included in the contract) and even more garbage to be added. I walked. I lost my shirt, but it was worth it ten times over. I basically informed her that I wanted her to take the remaining funds and take what I had done, and find someone to finish it. There was no problem with the contract, since she was well aware that I had already done more than I had promised and would have been within my full rights to demand the balance of payment. The site was basically finished - literally just cleaning up code, checking every last detail, etc. - and adding the crap that she wanted added. I hate quitting, but in this case, it was very much the right thing to do. I am better at choosing clients than I was at that time - perhaps that is my value for the lost revenue and suffering that project brought. Wendy > So tell me how you would respond comments like this: > > I need this web site completed now. It > > should not take weeks for > > a change to be made. Hours, yes days & weeks no. > > I sent you a check a > > day or two ago----I want the site moved to > > concentric. I want it put > > together the way we talked originaly and soon. At > > this point I have spent > > alot of time on a useless site. PLEASE polish this > > site or I will just > > abandon the whole idea until I have time over the > > winter to learn myself. > --------------------------------------- For unsubscribe and other options, including the Tip Harvester and archive of TheList go to: http://lists.evolt.org Workers of the Web, evolt !