[thelist] calling IT managers

[Teresa_Molina at hartehanks.com]

Hey 'Volters:

The situation: I'm heading off to my new job as a manager of client-side content
shortly, and I'm getting a bit trepidatious about the move. It seems that the
company exists in a start-up-like state of chaos; there's no organization,
processes, work flow, etc. fully in place. My organizational skills are
excellent, but I'm wondering if any of you who manage a team of Web develolpers
(doing HTML, JavaScript, a little Perl, etc.) have any suggestions. Books or
articles on creating smooth processes and managing quality control would be much
appreciated. Any tips from personal experience would also be welcome.

Thanks a bunch,
Teresa