[thelist] This ISP has got the idea!!

[Ron White]

Being assholes?? No...

You have obviously never worked in Tech Support and dealt with raging
dickheads that haven't the slightest clue what they are doing and want you
to give them an education over the phone instead of taking their dumbass
selves to CompUSA or some other training organization. You want Tech
Support? Sign up with AOL and they'll hold your hand through the whole
process.

Yes, $10 is cheap for what they offer. The local telco you mention is
offering the $10 as a carrot to use their likely overpriced long distance.

<snip>And warning somebody in advance that you don't offer support doesn't
give you the latitude to be a raging dickhead in your letter back.
<snip>

I completely disagree, if I have to tell someone something more than twice
because they're either too stupid to remember it or too lazy to write it
down if they can't remember, it pisses me off and I let them know it. They
say right up front that if you aren't tech savvy go elsewhere, why should
they be polite to someone who was dumb enough to sign up with them anyway?
They've been in business for almost 10 years so they must be doing something
right....

This is a backlash against the idiots in the world... Like the dumbass that
sued when she bought coffee from McD's and took the lid off and put it
between her legs... What did she think was going to happen when she hit a
bump?? Or all other common sense warnings on stuff that are there because
some moron used it stupidly.

And as a reply to the other person who wanted to know what happens when
there is a problem on their end?? You call them and they fix it, unlike most
ISPs that have you step through a bunch of ridiculous steps before they
admit its their problem...

Ron