From: John Handelaar john at userfrenzy.com > Try include virtual= instead with a relative > path, or check the path of the included file > (which in your syntax needs to be the same > as your ssi.shtml file). nope sorry file in the same directory <body> hello this is an example of how to do a server side include <p> if you see anything below here it works <p> <!--#include file="ticker.inc"--> <!--#include virtual="ticker.inc" --> </body> http://www.clinic.co.uk/dev/ssi.shtml http://www.clinic.co.uk/dev/ticker.inc > Failing that, you need to reconfigure apache. Not my server, Demon Internet! grr, I guess a call to the Unhelpful desk is a coming! ;-)