[thelist] Email Server Advice

[genghis at members.evolt.org]

> -----Original Message-----
> From: thelist-admin at lists.evolt.org
> [mailto:thelist-admin at lists.evolt.org]On Behalf Of danna
> Sent: 09 March 2001 03:39
> To: thelist at lists.evolt.org
> Subject: [thelist] Email Server Advice
>
> I'm new to the list, so forgive me if this has been covered. Just 
> of late, I
> have become suspect that the mail server my mail is on may have 
> been placed
> on an ORBS or MAPS list or in some way is being blocked by some 
> isp's.  Yes,
> I can change my SMTP to my isp SMTP, but I have clients using their
> web-based I-mail.  I have been receiving complaints by some clients that
> their mail is not getting to certain people.  I checked my server ip's at
> the ORBS and mail-abuse sites but the query showed that I wasn't in their
> database.  But I know there is some problem.  Address.com will block mail
> from that server.

I've just had this with a client of ours.  Your domain's
DNS records aren't configured correctly.  Send me the
domain and server information and I'll tell you what's 
wrong.

<tip type="DNS">
Most mail servers will deliver mail to a domain with
an MX record containing a numeric address.

RFC822 says that record is *BAD*.  The bad news for 
you is that most of the few organisations who enforce
that rule are very large.  Hotmail is one.  Freeserve
in the UK is another.

The news gets worse:  they won't tell you what they're
doing, their employees are unable to reply to your
email, and - wait for this - sometimes it works
anyway, for months on end, then stops without warning.
</tip>

Can you tell how much trauma this caused?

------------------------------------------
John Handelaar

T +44 20 7209 4117       M +44 7930 681789
F +44 870 169 7657   E john at userfrenzy.com
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