[thelist] (no subject)

[jeff]

greetings,

i've got a bit of a mail server issue that's beyond my capabilities to fix.
we are offering pop3 service to one of our clients and he is complaining
(rightfully) that he can not send email to nor receive email from msn users.
i'm at a loss as to what the problem might be.  here are the headers from
one of the bounced replies he received and forwarded to me.  could someone
take a look at it and shed some light on the subject?

i've changed the email addresses to protect my client, but left enough
information intact to hopefully diagnose the problem.

> Hi. This is the qmail-send program at mail2.alphashop.com..
> I'm afraid I wasn't able to deliver your message to the
> following addresses. This is a permanent error; I've given
> up. Sorry it didn't work out.
>
> <xxxxx at msn.com>:
> Connected to 207.46.181.13 but my name was rejected.
> Remote host said: 501 5.5.4 Invalid Address
> I'm not going to try again; this message has been in the
> queue too long.
>
> --- Below this line is a copy of the message.
>
> Return-Path: <xxxxxx at clientsdomain.com>
> Received: (qmail 10428 invoked from network); 10 Apr 2001 00:55:40 -0000
> Received: from unknown (HELO juliana) (63.170.234.213)
>   by mail2.alphashop.com with SMTP; 10 Apr 2001 00:55:40 -0000
> Message-ID: <000c01c0c157$fb63a160$d5eaaa3f at clientsispsdomain.com>
> From: "Juliana Stewart" <juliana at clientsdomain.com>
> To: <xxxxx at msn.com>
> Subject: Sick?
> Date: Mon, 9 Apr 2001 17:48:38 -0700
> MIME-Version: 1.0
> Content-Type: multipart/alternative;
> boundary="----=_NextPart_000_0009_01C0C11D.4EA01420"
> X-Priority: 3
> X-MSMail-Priority: Normal
> X-Mailer: Microsoft Outlook Express 5.50.4133.2400
> X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4133.2400

does this give anyone any indication of what the problem might be?

thanks,

.jeff

name://jeff.howden
game://web.development
http://www.evolt.org/
mailto:jeff at members.evolt.org