[thelist] msn mail bouncing

[Daniel J. Cody]

Jeff -

First stab at it: the IP address for mail2.alphashop.com doesn't resolve
to anything, which most SMTP servers will interpert as a spammers SMTP
server.

[root at djc log]# host 207.189.150.220
Host not found.

theres a couple other oddities with your DNS servers too, but the most
likely cause is you don't have a PTR record for mail2.alphashop.com

that wouldn't have anything to do with recieving mail from msn users
though, but that could just be a different problem alltogether

hth

.djc.

jeff wrote:
> 
> greetings,
> 
> i've got a bit of a mail server issue that's beyond my capabilities to fix.
> we are offering pop3 service to one of our clients and he is complaining
> (rightfully) that he can not send email to nor receive email from msn users.
> i'm at a loss as to what the problem might be.  here are the headers from
> one of the bounced replies he received and forwarded to me.  could someone
> take a look at it and shed some light on the subject?
> 
> i've changed the email addresses to protect my client, but left enough
> information intact to hopefully diagnose the problem.
> 
> > Hi. This is the qmail-send program at mail2.alphashop.com..
> > I'm afraid I wasn't able to deliver your message to the
> > following addresses. This is a permanent error; I've given
> > up. Sorry it didn't work out.
> >
> > <xxxxx at msn.com>:
> > Connected to 207.46.181.13 but my name was rejected.
> > Remote host said: 501 5.5.4 Invalid Address
> > I'm not going to try again; this message has been in the
> > queue too long.
> >
> > --- Below this line is a copy of the message.
> >
> > Return-Path: <xxxxxx at clientsdomain.com>
> > Received: (qmail 10428 invoked from network); 10 Apr 2001 00:55:40 -0000
> > Received: from unknown (HELO juliana) (63.170.234.213)
> >   by mail2.alphashop.com with SMTP; 10 Apr 2001 00:55:40 -0000
> > Message-ID: <000c01c0c157$fb63a160$d5eaaa3f at clientsispsdomain.com>
> > From: "Juliana Stewart" <juliana at clientsdomain.com>
> > To: <xxxxx at msn.com>
> > Subject: Sick?
> > Date: Mon, 9 Apr 2001 17:48:38 -0700
> > MIME-Version: 1.0
> > Content-Type: multipart/alternative;
> > boundary="----=_NextPart_000_0009_01C0C11D.4EA01420"
> > X-Priority: 3
> > X-MSMail-Priority: Normal
> > X-Mailer: Microsoft Outlook Express 5.50.4133.2400
> > X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4133.2400
> 
> does this give anyone any indication of what the problem might be?