> From: "Mark Cheng" <mark.cheng at ranger.com.au> > > > >the phone was brand new... what's so new about your site? > >hypertext was brand new, are you not using it? the light bulb? is > >your site navigation and content *that* revolutionary that you would > >compare it to a light bulb? > > What about the DOM? From my brief flirt with the DOM it appears that > having it makes it a hell of a lot easier to build user customisable > pages. Eg sorting lists/columns etc. If a web designer is going to > present an objective view, surely they need to present an overview of > the things you can't do if you cater for older browsers. Also, DOM > manipulation can easily be done client side, taking the load off the > client server. *the* DOM? like there haven't been DOMs before? either way, yes, you can do that, and in *applications* and the like it's great... but again, we started by talking about transactional e- comm sites... are you doing all that DOM manipulation to have a user go from your product page to an order receipt, leaving their cc info along the way? why not? probably because it isn't *necessary*... so if you don't need that, then why *can't* that e-commerce piece work for all browsers? > As a couple of people have said, a web designers job is to educate, > and provide objective views. Well, do that. Tell clients that you > can have a client side page sort, reshuffle layout, whatever, if they > are willing to go with the Gen 5. even if they don't need it? again, keep in mind the context, it's not necessary for a cart... for an overall site, sure, but usually those 'features' are just eye-candy and don't add too much to the function... if it's truly an online app, then you're talking intra/extranet, where you actually have some control over your users... > >no, it's a *web* page, and people have certain expectations, certain > >usability rules still apply, and old-school marketing tactics about > >customer loyalty still rule... > > Change useability to accessability and I agree with you. you should agree with it as usability, too... why wouldn't Fitt's Law apply on a web page? well, it does... > >don't insult 'em, don't kick 'em out, and keep 'em happy... > > If you are referring to clients - I agree. Potential clients (users) > are a dime a dozen. Everyone is a potential client and while most > business would love to have everyone as a client, most couldn't handle > more than say, 500,000 actual clients. if you feel every user/customer at a site is a dime a dozen, they will sense it and feel undervalued... customers are good at finding sites that act like they appreciate their time/business/patronage... again, old-world marketing still applies... > This email may be confidential and contain commercially sensitive > information. Only the intended recipient may access or use it. If > you are not the intended recipient please delete this email and notify > us promptly. We use virus scanning software but exclude all liability > for viruses or similar in this email or any attachment. but i liked it so much i put it on a billboard. is that bad?