[thelist] Need some good usability feedback.

[phil crawford]

Hi Ryan,

I've been looking at survey apps for use at the State of Wisc., so based on 
that, here is my feedback.

note: We are more looking at function rather than look with our surveys.  
(Don't have to worry about brand very much since we are a monopoly, 
basically.)  So, my perspective is to concentrate on function and usability, 
look doesn't really matter.

1. The buttons you have used don't jump out at me as buttons.  Standard 
buttons, do, however.  Although they look cooler, this would be a negative 
when making the decision.

2. About 85% of our users use IE and the <label> tag would increase 
usability for them.  Fitts's law kinda thing.

3. I was using NN 4.5, win2k and sometimes the text boxes didn't show up.  
Sometimes they did.

4. Not sure if this is an option, but when going through a survey/wizard, 
many people want to know how many steps they have left.  So, step x of y, 
might be good information to display in a survey.


I like the look of the surveymonkey.com home page.  Nice and clean and well 
organized.  However, you may want to consider branding under an additional 
name.  I would be more comfortable taking a recomendation to my boss if the 
name were more professional than surveymonkey.


-phil

>From: Ryan Finley <RyanF at SonicFoundry.com>
>Reply-To: thelist at lists.evolt.org
>To: "'thelist at lists.evolt.org'" <thelist at lists.evolt.org>
>Subject: [thelist] Need some good usability feedback.
>Date: Wed, 15 Aug 2001 10:39:12 -0500
>
>I suppose this is a little self-promotional, but I would like a fresh set 
>of
>eyes to take a look at the updates I've made to SurveyMonkey.  I've spent
>the past couple of weeks analyzing the usability myself, and I would 
>greatly
>appreciate some feedback.
>
>In particular, take a look at the <input> boxes.  I've applied a stylesheet
>that looks pretty nifty.  There are just small tweaks here and there, but
>I'd like some feedback as what strikes anyone as lacking from a usability
>and stylistic point of view.
>
>Thanks always...
>
>	Ryan Finley
>	President - SurveyMonkey.com (http://www.surveymonkey.com)
>
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