[thelist] Design/Usability Question

[martin.p.burns at uk.pwcglobal.com]

Memo from Martin P Burns of PricewaterhouseCoopers

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Hey Frank,

Which matters more - whether it's nicer, or whether it's easier to use?

If (as I suspect) it's the latter, why not do some testing of user
performance
of tasks using each of the three interfaces, with the following KPIs:

1) Which resulted in fewer errors?
2) Which enabled the task performance in minimum time?

These are the two biggies for RoI of interfaces, but also important are

3) Which annoyed the users least? (tiny annoyances become enormous ones
   when multiplied over n uses a day)
4) Which did the users understand quickest? (minimises training effort
required)

Before you subject each to user testing, also have a look over each with
some objective usability heuristics - they'll save you from a few obvious
errors which the project team are too subjectively involved to spot.

Cheers
Martin




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Subject:  [thelist] Design/Usability Question


I was having a discussion with some co-workers, and we were talking about
user interfaces for admin systems.  There are 3 different systems that we
seemed to like in our discussions, but could not agree with which makes a
nicer admin system interface, so I thought I would toss this out to the
group for discussion.

Which type of interface do you like better, and why:
http://www.designplaza.net
http://www.egomedia.com
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/itsolutio

ns/Default.asp


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