[thelist] Best Statistics Server

martin.p.burns at uk.pwcglobal.com martin.p.burns at uk.pwcglobal.com
Wed Oct 17 11:27:19 CDT 2001

Memo from Martin P Burns of PricewaterhouseCoopers

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There are 2 elements here:
1) Data recording
2) Data reporting

As mentioned, Vignette gives you both, but you can unbundle
them, so you can use reporting from Cognos, ePiphany or whoever.

Of course, any reporting package will need configuring - whether
it's Vignette's RMS or not. Some would consider this 'fighting with'
the functionality, but it's the basics of what you have to do to get
reports that are useful - the out of the box reports I've seen for
all the tools mentioned are pretty useless.

One thing is sure - configuring a system is a lot less work than
writing it from scratch. It's also much more likely to be bug-free
on first use.


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Subject:  RE: [thelist] Best Statistics Server

> Memo from Martin P Burns of PricewaterhouseCoopers

> If all you need are simple aggregated usage figures, WebTrends
> will do the job fine.
> However, there is a limit to the usefulness of such simple info -
> a more useful approach is record site events against users and
> correlate them against pre-specified scenarios, so you can
> identify problems with the site's design and have improved angles
> of attack.

> The reason for asking which CMS you were running btw is that some
> (Vignette for one) gives you this as part of the product set.

Thanks but I would certainly not buy a CMS system and then fight with it's
own reporting schema.
I think stats and reporting is a wide enough field with enough complexities
that you should be able to apply a specialized package to it to give you
what you need.

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