[thelist] IE - The claret (white dotted line) on clickable images

Paul Backhouse paul.backhouse at 2cs.com
Thu Nov 22 11:27:18 CST 2001


Martin,
	 cheer for all the advice - we have discussed with the client and they
realise that it shouldn't be done.


-----Original Message-----
From: thelist-admin at lists.evolt.org
[mailto:thelist-admin at lists.evolt.org]On Behalf Of
martin.p.burns at uk.pwcglobal.com
Sent: 22 November 2001 17:23
To: thelist at lists.evolt.org
Subject: RE: [thelist] IE - The claret (white dotted line) on clickable
images



Memo from Martin P Burns of PricewaterhouseCoopers

-------------------- Start of message text --------------------

It's a matter of short-term -v- long-term. Is this short-term piece of work
worth the long-term damage to your reputation of doing bad work?
Can you get out of the short-term situation without damaging your
long-term relationship with the client?

If on the balance of all this, you still end up doing the work, make
damned sure you get it in writing. While the legal duty of care for
accessibility is on the provider (ie your client), not the contracter
who did the work (ie you), you need to protect yourself against
secondary litigation (ie client tries to sue you for work you did under
protest because they've been sued).

Get it in writing that you've advised them of the issues and their
request causes xyz, and that they recognise your advice and choose
not to take it. They *have* to take the responsibility.

Also, ensure that amending the code to provide this non-standard
behaviour is client-chargeable.

Of course, the panacea is that you get to a partnership state where
they recognise that you do know whereof you speak and will trust
your recommendations, as long as it doesn't cost *too* much
money.

Cheers
Martin



To:   thelist at lists.evolt.org
cc:


Subject:  RE: [thelist] IE - The claret (white dotted line) on clickable
      images


Lemur - yeh i know abotu defautl browsers - always program for browser
defaults - but if the client does specify something (even after we have
informed them that this is going to change the way a majority will view)
you
have to please them

-----Original Message-----
From: thelist-admin at lists.evolt.org
[mailto:thelist-admin at lists.evolt.org]On Behalf Of the head lemur
Sent: 22 November 2001 17:00
To: thelist at lists.evolt.org
Subject: Re: [thelist] IE - The claret (white dotted line) on clickable
images



Bottom Line:
The further away from default browser behaviours you go, the smaller your
clients opportunities to save money on support, or to increase sales.



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