[thelist] Client asked for original files.....

Nick Wilson nick at explodingnet.com
Thu Feb 21 06:27:00 CST 2002


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* and then Chris Marsh declared....
> > The reason why I am asking is that handing the original files (specially
> > FLAs) to a client is like losing a job as the file is pretty
> > self-explanatory and one would learn how it was done and do it again by
> > oneself instead of hiring for it...
> >
> > Any tips?
>
> One should not be relying on obfuscation in order to generate work. Customer
> satisfaction in this market is paramount, and you will find that there are
> enough people out there willing to cut clients' costs in order to ensure
> future business that you may struggle to keep clients such as this.

Yep, give the man his stuff, he paid for it right?

What's an FLA?
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