Hi, ----- Original Message ----- <<From: "Andrew Moore" <amoore at mooresystems.com> <<I have noticed that for my PDF files there are almost always more than <<one hit assiciated with what I would consider one 'view' of the document. <<I'm not sure if this is an artifact of the behavior of the user or <<some problem with my server, though. There's a MS knowledge-base report about this behaviour, apparently the IE plugininterface will cause 3 (sometimes 2) calls to the server to be made for each page request. This affects the PDF and SVG plugin - I'm not sure about others... This wasn't on my list today, but I could find the KB if needed. I guess that's why many sites make you pass through a gateway to download a file, logging that will be more accurate. Cheers, Richard.