http://www.editorandpublisher.com/editorandpublisher/features_colu mns/article_display.jsp?vnu_content_id=1484602 Technology, Efficiency Can Lead To Blandness By Steve Outing As the Web has gotten more technologically sophisticated, has it become a more bland medium -- especially in online newspapers? -- Read the evolt.org case study Usability: The Site Speaks for Itself http://www.amazon.com/exec/obidos/ASIN/1904151035/evoltorg ISBN: 1904151035