[thelist] billing clients

[Dragon Vision Design]

In a contract I spell out charges for excessive Phone time and email
at lower rates typically half.  Of course I let them slide if they
are a good customer but still there is a limit to even the time I
give the good ones.

30 minutes of design time is excessive when lost to tweaks that could
be e-mailed and read later.

A good customer usually knows what they want and are not type As.
They tell me the truth when they don't like something.  They clarify
to the T what they want and don't tell me 4 days into a project to
look at another site because they want something real close to it or
this fancy 10 hour to program trick.

At 2:39 PM -0700 9/14/02, Tom Dell'Aringa wrote:
>For those of you freelancers out there, got a question. Do you bill
>for liaison time? That is, phone conversations, slogging through
>email. If you do, do you charge the same rate or different? DO you
>line item it on your invoice?
>
>TIA
>
>Tom
>
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--
Sincerely,
Kid Stevens Webmaster Dragon Vision Design

"Warning,
Do not meddle in the affairs of Dragons.
They will make you crunchy and eat you with ketchup."
-Unknown Author