[thelist] Outlook - not checking email servers
Paul Bennett
paul at teltest.com
Wed Oct 8 17:19:27 CDT 2003
Howdy folks, I have a weird conundrum I am working through with a customer:
One of their machines (the other works fine) will not check any pop3 or
mail servers for mail - I can ping the servers fine and even attempt to
telnet to them fine.
I know it is a computer error because I can check their accounts fine
through Mozilla here at work.
They have an old Norton's running that I know of but this has caused no
problem's in the past.
I did notice something called "GAIN" which may / may not be spyware?
I have checked Outlooks settings and everything is fine / normal there.
I am suspecting the following:
(1) One of the kids has unknowlingly installed some kind of spyware /
trojan which has stuffed some settings.
(2) An old version of Nortons is somehow suddenly affecting pop3 checks
(3) Leprechauns
I am going to run "Search and Destroy" on tehir system, and recommend
they move to a mail client that is a little more removed from the OS
(Moz mail / Thunderbird or the like)
Before I run away and do so, I was wondering if anyone had had a similar
problem and if so - was it solvable??
--
------------------------------
Paul Bennett
Internet Developer
Teltest Electronic Design
------------------------------
Email: paul at teltest.com
Phone: 64 4 237 4557
Web: http://www.teltest.com
Wap: http://wap.teltest.com
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