[thelist] reselling

[Paul Cowan]

On 23/04/2004 3:27 PM -0400 Jamie wrote:
> I am currently thinking about setting up a reselling account so I can
> provide hosting services to my clients, as well as host all my sites in
> one place.
>
> For those designers currently doing this: is it more trouble than it's
> worth? is it any trouble?

Well, I do bits and pieces for friends, family, etc., as well as the odd 
client, and it's certainly worth it to have control over the hosting. What 
you'll find with a lot of hosting providers that have reseller accounts, 
they are 100% not interested in dealing with YOUR customers -- e.g. if a 
server goes down, it's obviously their problem to fix, but you'll be the 
one dealing with your own customers about it -- the host will just deal 
with you.

Therefore, good support is crucial. You'll also want to be fairly 
tech-savvy, so you can help with DNS setup/domain registration/e-mail 
quirks/whatever -- if you're not a tech-head, such reselling may not be the 
way to go.

> Recommendations of providers would also be appreciated.

Been a customer of http://www.matrixreseller.com/ (reseller arm of 
http://www.vortechhosting.com/, using H-Sphere control panel) for over 12 
months now, absolutely ecstatic with prices and service. Your mileage may 
vary, etc. etc.

Cheers,

Paul