[thelist] HTML Email Download Problem

Hershel Robinson hershelr at netvision.net.il
Sun Jun 27 12:17:57 CDT 2004


> We use Merak Mail too, but I think the problem is on the client end.
> Check and see if he is running Norton System Works or some other
> Third-Party ACTIVE viri and spam scanning tool.
>
> When they get a problem email, have them shut down the active scanning
> so they can attempt the download again. It should go through.

I will suggest this, but the fact that he WAS able to download the email
from another server would point away from your hypothesis. One email,
however, is indeed not a significant sample, this is true.

Thank you for the suggestion.



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