[thelist] Has anyone read the Nielsen Norman Group E-commerce Experience reports?

Christian Kavanagh chris at logorocks.com
Tue Nov 2 10:52:02 CST 2004


> Just wondering if anyone on this list has read and/or own the Nielsen
> Norman Group E-commerce User Experience reports?

Yeah, I have the book.  It was published in June 2001.  I found it a 
pretty nice collection of rules from which to build an e-commerce site: 
nothing startling, but a good collection of rules to use as a starting 
point.

Kind regards,
CK.



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