gotta agree with the non bt bit, i can quite happily reccoment blue yonder, good value, and a good reliable service, with the bonus of no dodgy usb adsl modem. they keep upgrading my bandwidth too ( for no extra charge) mark -----Original Message----- From: evolt at weeb.biz [mailto:evolt at weeb.biz] Sent: 30 November 2004 14:40 To: thelist at lists.evolt.org Subject: Re: [thelist] Remote PC Program recommendations? Tony Page wrote: > Incidentally, if any of you guys in the UK can tell me whether I should go > with Tiscali or BT ADSL I'd be grateful. Mega-speed is unnecessary, but I'd > rather not shell out too much a month and it appears Tiscali is cheaper... > Hi Tony, BT in my experience have the worst customer support known to man, I can not recommend enough that you to stay away from them. In the past I have be kept on hold by these [expletive deleted]s for hours on end (this is not hyperbole - I once called up, was put into a queue for an hour, after which they cut me off before I ever got the chance to speak to a human being) and they regularly lie to cover up their incompetence. Seriously avoid them like the plague that they are!!! http://www.adslguide.org.uk/ gives a good and independent run down of the various services. If you are looking for cheapness, last time I checked Pipex ( http://www.pipex.net/ ) were the cheapest known brand (there were cheaper, but would you trust a company that only set up a month or two before?) Remember if you need to access her computer you will need to know her IP address, and most ISPs over here give you a dynamic IP address. There are various Dynamic DNS services that can help you, but they will require the service to be running on her machine, so this could be a weak point. Zen ADSL ( http://www.zen.co.uk/ ) are the company I have used most, their technical guys seem knowledgable, their service is fast and reliable and best of all (if you want it) they will give you a static IP, eliminating the need for Dynamic DNS. Well that's my EUR0.02 worth, hope it has been of some help James Hardy PS NOT BT!!!! -------------------------------------------------------------------- mail2web - Check your email from the web at http://mail2web.com/ . -- * * Please support the community that supports you. * * http://evolt.org/help_support_evolt/ For unsubscribe and other options, including the Tip Harvester and archives of thelist go to: http://lists.evolt.org Workers of the Web, evolt !