[thelist] UPS vs DHL

[April]

My personal experience with DHL haven't been as good as everybody elses. 
  Their tracking system drives me nuts, because on October 22nd, it will 
predict arrival on October 22nd.  The package won't arrive on October 
22nd, so you look again and now it says the package should be expected 
on October 23rd.  This continues until the package is dropped off on the 
24th.  This happens everytime something is sent to my house (an easily 
accessible neighborhood in the bay area of cali).    A company I used to 
work at used DHL, and they had some bad luck too (mostly in the form of 
the pickup guy not showing up 2 days in a row).  There was an especially 
bad bit where a package was picked up in a crate of other packages, but 
never reached the DHL office.  The pickup guy insisted that package 
hadn't been in the crate, and DHL called it not their fault, but when we 
dug up the security footage for the lobby you could SEE the package 
perched in the crate.

Of course, UPS does seem to have a weird thing where packages look like 
they've been mauled by construction equipment as often as not.

Service-wise, my preference has been FedEx, and price-wise.  It's 
unfortunate that they're not a good option for you.

Erik Heerlein wrote:
> I would have added FedEx into the mix but their web site says that 
> their labels can only be printed on a laser printer or thermal label 
> printer. No deskjet or inkjet allowed. Currently, I only have an inkjet 
> but FedEx may be viable in the future if I get a new printer.
> 
> Feel free to weigh in on Fedex if anybody has any thoughts on them as 
> well, but so far I'm leaning towards DHL as everybody's comments just 
> reinforce what I have heard from others off list.
> 
> Erik Heerlein
> erik at erikheerlein.com
>