[thelist] hosting problem

bruce bedouglas at earthlink.net
Tue Dec 5 11:31:59 CST 2006


just coming in on this issue...

who's th hosting company, what's the actual problem. is the hosting company
in the US, where are they located?



-----Original Message-----
From: thelist-bounces at lists.evolt.org
[mailto:thelist-bounces at lists.evolt.org]On Behalf Of Bob Meetin
Sent: Tuesday, December 05, 2006 9:20 AM
To: thelist at lists.evolt.org
Subject: Re: [thelist] hosting problem


Update - the hosting company remains invisible, still no response to my
requests.  I read Julian's reply, also Marc's.  The bottom line of
course (future) is to not register a domain with a hosting company that
registers the domain and refuses to hand over panel access - this is a
lesson learned.

Allowing a domain to expire appears to be a poor choice, probably costly
and time-consuming as well as tense and likely to impact built up search
engine history.

I went back through my contact with godaddy; here are their suggestions:
-------------------------------------------------------------------------
Thank you for contacting Online Support. If you are unable to come to a
satisfactory agreement with the current registrar, you may wish to go
through a court or arbitration forum (such as WIPO, The World
Intellectual Property Organization, domain.disputes at wipo.int).

I would advise submitting your compliant through the hosting company's
'Contact Us' page and perhaps the Better Business Bureau.
-------------------------------------------------------------------------

Godaddy also suggested checking that the registrar is registered with
ICANN - which of course they are not a member as they are a reseller.
Since they are not, does that mean that complaints would have to be
filed against the registrar that they are a reseller for?

Any further suggestions?
-Bob



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