[thelist] tracking email

[patrick]

Bob Meetin wrote:
> A potential client wants the ability to keep an archive of email 
> communcations between his consultant/contractors and clients (for 
> instance status on jobs, estimates, agreements, etc.)  The webserver 
> will be a common hosting situation which of course includes unlimited 
> email accounts, webmail, etc.
> 
> Some/many hosting companies have the email set up so that you can 'save' 
> a copy on the server.  Some will allow you to forward to multiple 
> accounts.  This can possibly work for email that is sent 'to' a worker 
> bee.  'Compelling' the worker bee to use the webmail program may even 
> work for capturing sent email
> 
> If one of his folks configures their email for a local email utility 
> (Outlook, Thunderbird, etc), it is a little complicated to monitor 
> actions on sending email. It sounds like a process/protocol thing.  Of 
> course there is alway the alternative of creating a form/tracking system 
> that stores communication in a db, but this sounds a bit much. 
> 
> Simpler ideas?
> 


IMAP is your friend

-- 

patrick sanders
http://www.stoutstreet.com
web sites that fit