[thelist] Popup and opener interaction

[Anthony Baratta]

Do you want the Customer's Site to be notified of the Popup closing or your site to be notified?

Why is tracking the closing of the Popup important?

What I would try is using the onunload funciton, run an AJAX script that communicates with your server about the closure of the popup. If you combine that with an onload AJAX function, you should have the start and end time for each popup. A refesh should be considered a new popup instance, so that should fit the scenario.

-----Original message-----
From: Rick den Haan rick.denhaan at gmail.com
Date: Fri, 02 Feb 2007 07:48:11 -0800
To: "thelist at lists.evolt.org" thelist at lists.evolt.org
Subject: [thelist] Popup and opener interaction

> List,
> 
> We're currently building a live support-application using a centrally 
> hosted javascript/php/mysql application. Centrally hosted, so our 
> customers need only include three brief lines of javascript into all 
> pages on their website they want the support to be available on.
> 
> Our application uses a popup-window for the communication. What I'd 
> like, is to know when the visitor closes that pop-up. Currently, I'm 
> checking whether the window has been closed every second, using this 
> relevant portion of our code: