> Just the sheer volume of spam reports. The mailing list is years old so > some people on it probably won't even remember signing up, plus the > email goes out from the client group name rather than their individual > operator names who people are more likely to be familiar with. Maybe you could convince your client to run a new opt-in campaign so that only those who *still* want the mailings will get them. -- sarah adams my thoughts: http://twitter.com/sarahwbs my son: http://clarkeadams.com my work: http://sarah.designshift.com