[thelist] browser FTP

[Bob Meetin]

I tried setting up an FTP account for family to drop images/videos then 
give them instructions to use either windows explorer or firefox.

Both methods work if I use the main user account and password, but both 
fail if I use a custom FTP account created using the cPanel FTP 
manager.  I'm thinking that neither likes the fact that the FTP manager 
account naming convention is:

FTP username: account at domain.com

The windows method (substituting variables of course) is:

1) Open My Computer
2) Click View --> Toolbar --> Address Bar
3) In the address bar enter: ftp:account at domain.com:password at domain.com

which fails.  The main user account which succeeds:

ftp:account:password at domain.com

Is there any workaround for ftp accounts that are named like this?

-Bob