[Finance] Notice of ServerMatrix Price Increase

[David Kaufman]

----- Original Message ----- 
From: <support-portal at theplanet.comTo: <treasurer at evolt.org<evolt at gigawatt.com<dmah at shaw.ca
<garrett at polytechnic.co.uk<john at videoisland.com
<mike.king at redroom.biz<neuro at well.comSent: Friday, June 17, 2005 3:26 PM
Subject: The Planet Support Ticket Created: 775680PLNT:30-Day 
Notification of Pricing Increase (Celeron)

The Planet Support Ticket 775680PLNT was Created

 Please go to 
https://orbit.theplanet.com/nav_support/ticket_view.html?ticket_id=775680 
to view and/or edit the support ticket.


Ticket Details:
Queue:Sales
Status:OPEN
Summary:30-Day Notification of Pricing Increase (Celeron)
Details:
Price Increase Notification



30-Day Notification of Pricing Increase

Effective August 01,2005 The Planet(SM) will initiate a price increase 
that will affect Celeron server customers.

Base pricing for Celeron servers below the base price of $79/month will 
encounter a monthly price increase of $10 per month.  Pricing for 
upgraded services will not change. The new base pricing will be applied 
to your August payment.

Your service will remain unchanged and uninterrupted with the adjusted 
pricing unless you cancel your server with The Planet on or before July 
23, 2005 at 11:59 PM CST.

This price increase is due in large part to dramatically higher utility 
costs and increased operational expenses as well as added value services 
such as our deployment of high end security devises to provide superior 
protection for our customers on our network. Some of these products 
include Tipping Point, Cisco Guard and Arbor Peakflow.

Acceptance:

If you acknowledge this pricing notice and want to keep your services 
uninterrupted, please update this ticket with the following statement:

"I wish to keep my Celeron server(s) with The Planet and acknowledge the 
price increase effective, August 01,2005."

Server Cancellation Request:

If you would like to cancel your server(s), please update this ticket 
with the following statement (no later than July 23, 2005 at 11:59 PM 
CST ):

"I wish to cancel my Celeron server(s) with The Planet. The IP address 
and server name for the server(s) I would like to cancel are; (please 
list IP addresses and server names here)."

Default Procedure for Non-Response:

If you do not respond to this ticket, we assume that you agree to pay 
the increased rates. You must open a new ticket in Orbit(SM) with your 
cancellation request if you wish to cancel your server after July 23, 
2005 at 11:59 PM CST.

If you have any questions, please do not hesitate to contact your Sales 
Representative.

Thank you for your business.

214-782-7800
800-377-6103
Resolution:

Please do not reply to this email.  If you have additional information, 
please update the ticket using the link to the support system provided. 
If the support ticket was closed, and the issue was not resolved to your 
satisfaction, please feel free to open another ticket and reference this 
ticket number.

Thank you,
The Planet