[Sysadmin] Re: Shaw bounces

[Dean Mah]

Hello,

Thanks for sending me this information.  I will copy this message to
our sysadmin group.

(My computer was reporting GMT time rather than the local time for
some reason.  Hopefully fixed now.)

Dean


On Tue, Sep 21, 2004 at 04:39:49PM -0600, Patsy Price wrote:
> Dean, thanks for the personal reply, time-stamped this morning!  You 
> probably have some reason for having your computer clock set like 
> that.
> 
> Anyway, since you're on Shaw too, you might be interested in a 
> message I got from Shaw today. I wonder if there's any point in 
> getting evolt.org on a Shaw whitelist before it gets blacklisted.
> 
> Patsy
> 
> #############################################
> 
> Date: Tue, 21 Sep 2004 14:09:08 -0600
> From: Shaw Internet Help <Internet.Help at shaw.ca>
> Subject: RE: Bouncing messages
> To: 'Patsy Price' <beyondwords at shaw.ca>
> Original-recipient: rfc822;beyondwords at shaw.ca
> 
> 
> 
> Hello Patsy
> My name is Craig
> 
>  Our admins and yahoo believe the issue with yahoogroups has been resolved
> as of this morning. If you have further issues with yahoogroups please let
> us know.
> 
> Please send the following information to the moderators/admins of the other
> groups that you note had a problem so that they can contact our admins.
> 
> -----------
> The ISP who has been blocked will need to send an email to our
> administrators.  This email  needs to contain:
> 	- IP addresses of the Internet Service Providers mail servers
> 	- Contact information for spam related complaints
> 	- A copy of (or a link to) the Internet Service Provider's spam
> policy (example:  https://secure.shaw.ca/policy/Use-Policy.asp)
> 
> We will not accept requests from single customers, either of Shaw or of the
> Internet Service  Provider.  The message must come from the Internet Service
> Provider.
> 
> When this is completed we will have the IP's white listed.  The expectation
> for this process to  be completed is next business day.  Our Internet
> Operations team will contact the ISP once the  process has been completed.
> 
> Our Internet Operations team will continue to monitor for spam.  If it is
> discovered that one  of the white listed IP's is responsible for incoming
> spam, the white list will be removed and  the IP's black holed again.
> -------------------
> 
> Please feel free to contact us, the local phone number for technical support
> can be found at http://support.shaw.ca/contacts.htm or visit our Customer
> Support Site at http://support.shaw.ca
> 
> Thank you for choosing Shaw.
> Craig
> E-Mail Support Team
> Shaw) Internet Services
> internet.help at sjrb.ca <mailto:internet.help at sjrb.ca>
> When sending a reply to us please remember to include all previous
> correspondence.