http://digital-web.com/reviews/book/bookreview_2002-11.shtml book review of the Usability book with the evolt.org case study, although they don't talk about the evolt.org chapter... -- Read the evolt.org case study Usability: The Site Speaks for Itself http://amazon.com/exec/obidos/ASIN/1904151035/evoltorg02-20 ISBN: 1904151035