[thechat] Netflix?

[William Anderson]

David Kaufman wrote:
> [snip]
> 
> i also seem to remember that they claimed they never got one movie we sent
> back, but their web-based customer service is very good, and it was all
> resolved easily by email. actually it was never "resolved" but we've been
> otherwise good customers so they just beloved us that we did send it back,
> considered it lost in the mail, and didn't charge is for it -- i think they
> had wanted to charge us like $50 for something that KMart was (by then)
> selling for $20...

Rental copies cost more than retail copies - something that's gone way back 
in the heyday of video cassette rental.

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\`O_o'  neuro at well dot com |    Jay: Dude, don't encourage him
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