There's an article on the New York Times today with some of the benefits companies such as IBM and Ford receive through their intranets. http://www.nytimes.com/2001/01/29/technology/29NETS.html Also, of interest, how Microsoft implements some of their intranet informaton. http://www.microsoft.com/business/HowMicrosoftWorks/default.asp A general strategy article: http://www.cio.com/WebMaster/strategy/ I'm pretty much interested in this subject as well. I've been doing a bit with this the last few months.