I was asked to distribute this: (my apologies for cross posting if you belong to several groups) A one day usability conference is being organized in London on June 6, within the framework of the 3 day Internetworld tradeshow. Topics and speakers include: Don Norman, Phil Barrett, a panel on Usability for the International Site (disclaimer: I am on this panel), Flash usability and voice browsing. Details on the programme can be found at: <http://www.internetworld.co.uk/london/visitors/AllConferernces.cfm?streamid=3> Peter <tip> When trying to convince people of the importance of usability, or knowledge management, or anything that is drastically different or new for them, try telling a story instead of throwing lots of analysis and rules and diagrams at them. This site should help: http://www.stevedenning.com/springboard_story.html </tip> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ http://liga1.com building multiple language/culture websites http://poorbuthappy.editthispage.com online ethnology, up&down