Ok...so I loaded IE 6.0 (I know scary) and it fixed the problem! Very Very Strange! > -----Original Message----- > From: Rory.Plaire at wahchang.com [SMTP:Rory.Plaire at wahchang.com] > Sent: Monday, June 18, 2001 1:45 PM > To: thelist at lists.evolt.org > Subject: RE: [thelist] Win2K IE 5.5 and open.window? > > | Yes...I checked that first! It is turned on! > | > | I made sure that I am running the same version of IE 5.5 on > | NT and Win2K! :( > | > | I will double check the IE settings! > | > | Rio :) > | > > Hi Rio, > > Do you, perchance, get other issues in Win 2k -- like copy/paste not > working > right, drag and drop acting funny, etc.? > > I had this problem last year after installing IE 5.5 on Win2k. Let me not > tell you about it. > > <tip type="Contacting Support"> > When contacting technical support for your product, or even doing searches > on the web or in that company's Knowledgebase, first specify the type of > technology you have (i.e. version, platform, etc.) and any specific error > messages in the exact syntax. Then use words that users understand to > describe the problem since this is how the technicians have been trained > and > the systems developed. > </tip> > > <tip type="Usability Principles: Feedback"> > When crafting user messages that report about an abnormal condition within > the system, use language they understand, in the context they are using > it. > For instance, while they may understand "Your system is running > dangerously > low on memory...", the context of the usual user not working at a nuclear > power plant or airport traffic control tower will become unnecessarily > upset. > > You also may find it beneficial to provide some technical information > which > follows the principle of visibility: show them what they need to know or > do > and hide what they don't at that time. When they contact your tech > support, > they need to see that technically fine-grain detail that the support > analyst > can use for a precise diagnosis, but not before. Making sure that your > support team is knowledgeable about both of the messages is wise; > especially > effective if you've gone ahead and designed the software around the way > your > users actually work and what they want to accomplish -- your support team > will be keenly aware of the technical aspect of the application and > laypeople in the users' field of expertise. > </tip> > > --------------------------------------- > For unsubscribe and other options, including > the Tip Harvester and archive of TheList go to: > http://lists.evolt.org Workers of the Web, evolt !