Good afternoon all, I was wondering about day-to-day workflow. I am now the only Web Designer here... I've been struggling over the past couple of weeks in getting some project deadlines accurately predicted. When there was a few of us, there was some delegation and some independent project initiation. The work hasn't slowed down (in fact, it's prolly increased), but I find myself getting bogged down with tasks that interrupt projects. I've tried to augment how much of my time I allocate to projects (like 80% rather than 100%, and so on), but that doesn't work for all days. Some actions that take up time: E-mail correspondence CRM Phone calls (clients, business partners) Archiving of projects Documentation (internal, not billable) Meetings Tendering quotes (quote creation) Can anyone shed some light/encouragement on this? It's not a life-or-death thing, and I'm given lots of leeway to get all this sorted out, but I like to have some sort of 'formula' I can go on... Rather than slightly vague 'today I might be this busy, but tomorrow I'm that busy'. Thanks, Chris.