[thelist] Award Winning Site???

[martin.p.burns at uk.pwcglobal.com]

Memo from Martin P Burns of PricewaterhouseCoopers

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It's understandable that changes like this may be put on hold.

It's very easy to design from scratch to support a wide range of browsers
and disabilities - particularly if it's just a small part of an existing
budget.

It's much harder to justify re--engineering what you've already got for a
small
number of customers. Re-engineering is hard, and getting business
sponsorship
for something they don't understand is harder.

I would expect that it will go on a change request list which will be the
basis
for the next redesign. If supporting Opera makes it up the list (and I
suspect that
it will only do so as a byproduct of another change like increasing
accessibility
to comply with the DDA), it'll get done then.

In blue-chips, 'in the next development project' is the same thing as
'straight
away', as both mean 'as soon as possible'.

Cheers
Martin




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Subject:  RE: [thelist] Award Winning Site???


richard,
       ?10 says they do jack about it!

paul b

-----Original Message-----
From: thelist-admin at lists.evolt.org
[mailto:thelist-admin at lists.evolt.org]On Behalf Of Richard H. Morris
Sent: 11 October 2001 16:29
To: TheList
Subject: Re: [thelist] Award Winning Site???


This just in from Argos (the latest in a series of exchanges):
"Dear Mr Morris,

Thank you for your e-mail.

Please accept my apologies for the problems you are having using our
website.

I can confirm that the website supports the following browser versions:
Internet Explorer Mac, Internet Explorer PC, Netscape PC and Netscape Mac.

At this time our website does not support Opera 5.12.  We are aware of this
and our Technical department are looking into this, and trying to make our
website compatible to this.

Once again I am sorry for the inconvenience this may of caused you.

If you have any further queries please do not hesitate to contact us.
Alternatively if you wish to speak to one of our advisors please call:

Regards,

[Name Removed to Protect the Guilty]
Argos Direct Customer Services"
--



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