[thelist] how design affects ecommerce

[Matt]

Fortune Elkins wrote:

> pet peeve 1: if i make a mistake or leave out a required field, i hate it
> when the error message returns the form with all the fields cleared. great
> -- now i have to type all that nonsense again.

to this I would add my own pet peeve, which is when they tell you that
information is missing or incorrect but don't identify WHICH field it is.
Sometimes a mistake is so small or arbitrary that you have to spend some time
hunting for it.