[thelist] how design affects ecommerce

Lachlan Cannon tiedefenderdelta6 at yahoo.com
Thu Jan 10 21:42:27 CST 2002


> > pet peeve 1: if i make a mistake or leave out a
> required field, i hate it
> > when the error message returns the form with all the
> fields cleared. great
> > -- now i have to type all that nonsense again.
> 
> to this I would add my own pet peeve, which is when they
> tell you that
> information is missing or incorrect but don't identify
> WHICH field it is.
> Sometimes a mistake is so small or arbitrary that you
> have to spend some time
> hunting for it.
> 

That's nowhere near as bad as sites where you sign up and
the site assumes you're American, and checks that you used
the right post(zip)code. This wasn't quite an ecommerce
site, but I had to go searching through America's
whitepages to find a zip and state that went together. Very
VERY annoying.

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"Have you ever attempted to be yourself, when everybody wants you to be someone else." - Powderfinger's Up & Down & Back Again
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