Subject: Re: [thelist] how design affects ecommerce

[C Williams]

Good point, and something I am going to look into in our store....  Thanks
for this tidbit.

Chris
----- Original Message -----
From: "Shoshannah Forbes" <xslf at xslf.com>
To: <thelist at lists.evolt.org>
Sent: Saturday, January 12, 2002 10:19 AM
Subject: Subject: Re: [thelist] how design affects ecommerce

> 1st stage: choose domain or choose "transfer domain".
> Obviosly, we choose the 2nd option.
> Then, enter a phone number. Should be easy. Nope.
> The form accepts (via "maxlength") phone numbers only in the following
(US)
> format:
> xxx- xxx- xxxx
> 10 digits totall.
> however, being in France, our phone number is:
> 33 4 xx xx xx xx
> 11 digits totall.
> Oopps.
> Even if we ignor the format, we are still unable to fill out the correct
> phone number.
>
> Guess what? My boyfriend signed up at some other host.
>
> I wonder how many companies are loosing business from issues like this?