[thelist] Interview: What to ask potential client?

Merlene Paynter Blacha merlene_blacha at sympatico.ca
Fri Feb 8 08:06:00 CST 2002

Thank you so much for your help. The ProjectProfile you posted is precisely
what I was looking for.


-----Original Message-----
From: thelist-admin at lists.evolt.org
[mailto:thelist-admin at lists.evolt.org]On Behalf Of Polina Grinbaum
Sent: Thursday, February 07, 2002 6:51 PM
To: thelist at lists.evolt.org
Subject: Re: [thelist] Interview: What to ask potential client?

Oh I have been there and have the polyps on my lungs to prove it.
I usually ask them the following questions:
I posted them rather than bugging digest readers (please excuse this I had
this as a word doc and then saved as HTML so it's a little odd. )
I got these from the book Secrets to Great Websites. In my experience most
people don't really want to ask these questions and then they end up with a
project they do not like. But they need to ask them

Also I find that starting with a site map rather than the look and feel
helps because they really have to nail down what they want the site to do
and what information they want in the site.  Also nail down the approval
process in the contract.
most of my friends do the following:
1. give three mock-ups client chooses one
2. designer refines mock-up client approves and makes changes
3. designer refines further based on client input.  design locked.

When they want to make changes say . "That sounds interesting but changes at
this point will cost you A, B,C." or if you do not know say "let me look
into how much extra that will be". Have the Big wig at the company sign off
of the final design trust me if the guy/gal does not see it he may be
unpleasantly surprised.

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