[thelist] OT: Slower Modems,does it matter?

martin.p.burns at uk.pwcglobal.com martin.p.burns at uk.pwcglobal.com
Mon Feb 25 04:26:01 CST 2002

Memo from Martin P Burns of PricewaterhouseCoopers

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Subject:    Re: [thelist] OT: Slower Modems,does it matter?

>Another thing, sometimes the client is right -- maybe not in general, but
>for their audience. I have one where they want 10 pounds of stuff and they
>keep the print newsletter short because they can always put the rest of
>stuff on the web site (groan). I tried as best as I could to
>let them know a 100k page isn't doing their organization any good.

>Guess what? In this particular case, I was wrong. It was a type of
>information that people _would_ wait for.

However, your job as the professional is to advise on the *likely* result,
with an awareness (and be open with the client about this) that you might
be wrong. Because it's very difficult to predict in advance with 100%
accuracy. The only way you're going to know is to test it - test A against

Oh, and the example above is a good one, because it doesn't matter
whether users *like* it to be faster or slower, it's whether they *do* wait
it to load. Test behaviour, not opinion.


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