[thelist] Live Chat system

**1st Vamp** wes at pmason.karoo.co.uk
Fri Mar 22 09:32:00 CST 2002


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I can't advise in the favour of a particular chat system, but I can
advise against one chat system, the InterFun Chat System (IFCS) from
www.interfun.net
The reasons for this are the unprofessional way in the which the
system is designed. It is an HTML or Java (optional) chat system that
powers www.chatropolis.com, and
recent versions had many design flaws which I took the time to
document and pass the information along with recommendations to the
owner and main developer. Instead of discussing the problems with me,
he gave me one curt reply telling me I was wrong but giving no
reasons, and then stopped. I replied to try and carry the discussion
further, attempting to bring more value to the exchange of information
(or the very least actually GET an exchange), but I never recieved any
further communication.

My advice would be to stay away from this particular product, not just
because of one problematic exchange of e-mails between I and the
afformentioned owner, but also because of the fact that several
friends of mine whom are paying chatropolis.com users have also
complained about the useability problems of the recent versions of the
IFCS, and instead of taking the suggestions and being polite to his
paying customers, he practically spat in their faces and told them to
bugger off to another chat site if they weren't happy.
I could understand this of a volunteer chat site were people put in
personal time without reward, but from a commercial venture hoping to
gain more users and give satisfaction? Hardly professional actions.

- - Vamp


>> > At 03:47 PM 3/18/2002, thelist-request at lists.evolt.org wrote:
>> > >I am looking to integrate a live chat system, similiar to
>> > LivePerson.com's
>> > >solution.
>> > >
>> > >Does anyone know of a free alternative?
>> >


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