[thelist] Tracert Help?

Gina Anderson gina at sitediva.com
Thu Feb 13 10:11:01 CST 2003


Hi all,

I can't get to my business web site (under construction), and I can't get my
business mail (big problem). It's been dead for 8 hours now, and I can't
figure out where the problem is. I talked to my hoster, sent him my
tracert--he can get there fine, his tracert looks okay. I did several
tracerts from other locations--they make it to my nameserver. I don't. Now,
I understand a *little* about tracert, but don't understand enough to know
what I am seeing is correct.

One thing that stands out with all the different tracerts, is that my
nameserver is always the next hop after the IP 207.218.245.37. I get that in
my output, but not the nameserver. Does this mean there is something wrong
with the nameserver, my route to it, or what?? :) Following are my tracert
output and a successful one.


--------------------------------------------------------------------------
Here's mine, with the first 4 hops removed--it's my local stuff:
--------------------------------------------------------------------------
Tracing route to ginaanderson.com [64.246.26.55]
over a maximum of 30 hops:

  1    65 ms    33 ms    29 ms
  2    12 ms    44 ms    30 ms
  3    10 ms    42 ms     9 ms
  4    12 ms    14 ms    12 ms
  5    16 ms    43 ms    36 ms  pop1-col-P4-1.atdn.net [66.185.146.249]
  6    29 ms    27 ms    34 ms  bb2-col-P4-0.atdn.net [66.185.140.54]
  7    49 ms    52 ms    63 ms  bb2-ash-P15-3.atdn.net [66.185.152.64]
  8    31 ms    43 ms    29 ms  pop1-ash-P1-0.atdn.net [66.185.139.195]
  9    28 ms    32 ms    55 ms  AllegianceTelecom.atdn.net [66.185.151.98]
 10    56 ms    30 ms    71 ms  dca10-core1-so-7-3-0.atlas.algx.net
[165.117.67.61]
 11    55 ms    45 ms    55 ms  atl10-core2-so-0-2-0-0.atlas.algx.net
[165.117.200.5]
 12    45 ms    61 ms    46 ms  atl10-core1-so-0-1-0-0.atlas.algx.net
[165.117.192.1]
 13    97 ms   119 ms    98 ms  dfw10-core2-so-0-2-0-0.atlas.algx.net
[165.117.200.2]
 14    88 ms    92 ms    91 ms  dfw10-core1-so-0-1-0-0.atlas.algx.net
[165.117.192.17]
 15    94 ms    96 ms   121 ms  iah10-core2-so-2-0-0-0.atlas.algx.net
[165.117.200.54]
 16   112 ms    92 ms   102 ms  iah10-edge1-pos7-0.atlas.algx.net
[165.117.192.146]
 17   101 ms   117 ms   114 ms  64.245.101.10 (This is Everyone's Internet,
Inc. Houston TX, NS1.EV1.NET--Looked up)
 18   109 ms   144 ms   139 ms  207.218.245.37 (This is Everyone's Internet,
Inc. Houston TX, NS1.EV1.NET--Looked up)
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.
----------------------------------------------------------------------------
---------
Here's a successful one:
----------------------------------------------------------------------------
---------
Tracerouting from Iserv Co. (Grand Rapids, MI)

traceroute to ginaanderson.com (64.246.26.55), 30 hops max, 40 byte packets
 1  ge-5-0-0-rsp8-gw1.iserv.net (208.224.0.251)  0.88 ms  0.635 ms  0.602 ms
 2  g5-0-0.core1.grr.iserv.net (206.114.51.2)  0.62 ms  0.542 ms  0.449 ms
 3  Serial3-4.GW3.DET1.ALTER.NET (157.130.103.9)  12.173 ms  11.041 ms
11.839 ms
 4  515.at-5-0-0.CL2.DET5.ALTER.NET (152.63.69.146)  11.341 ms  11.443 ms
11.603 ms
 5  0.so-0-3-0.XL2.CHI2.ALTER.NET (152.63.69.218)  23.024 ms  22.827 ms
23.584 ms
 6  POS7-0.BR3.CHI2.ALTER.NET (152.63.68.5)  22.641 ms  23.249 ms  23.51 ms
 7  204.255.174.234 (204.255.174.234)  24.02 ms  24.254 ms  24.16 ms
 8  p16-0-1-1.r20.dllstx01.us.bb.verio.net (129.250.5.85)  37.541 ms  37.664
ms  37.197 ms
 9  p64-0-0-0.r21.dllstx01.us.bb.verio.net (129.250.3.41)  37.329 ms  37.105
ms  37.542 ms
10  p16-6-0-0.r00.hstntx01.us.bb.verio.net (129.250.5.5)  42.774 ms  41.968
ms  44.398 ms
11  p16-7-0-0.r02.hstntx01.us.bb.verio.net (129.250.3.47)  42.471 ms  42.484
ms  44.341 ms
12  ge-0.ev1.hstntx01.us.bb.verio.net (129.250.10.66)  42.52 ms  42.594 ms
44.368 ms
13  207.218.245.37 (207.218.245.37)  58.789 ms  58.746 ms  58.552 ms
14  server6.usethisnameserver.com (64.246.26.55)  59.036 ms  59.175 ms
59.04 ms

----------------------------------------------------------------------------
--------

Now, the last two hops on the above are Everyone's Internet, Inc. Houston
TX, NS1.EV1.NET. Why can I get to 207.218.245.37 and not
server6.usethisnamever.com--when all the other locations I tried can???? To
me, this makes no sense.

Thanks for any input,
Gina










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